Last updated: 12-08-2025
We at Virzify aim to provide high-quality products and excellent customer service. If you are not fully satisfied with your purchase, you may request a return or refund under the conditions outlined below.
1. Return Period
You can request a return within 7 days from the date of delivery.
2. Conditions for Return
- Items must be unused, in original packaging, and in the same condition as received.
- Proof of purchase (order number, receipt, or invoice) is required.
- Damaged or defective items must be reported within 2 days of delivery.
3. Non-Returnable Items
- Sale or clearance items.
- Custom or personalized products.
- Perishable goods (if applicable).
4. Refund Process
- Contact our support team at info@virzify.com or 923293916978 with your order details.
- Once your return is approved, we will provide instructions for sending the product back.
- Refunds will be processed within 3 business days via Bank Transfer, Easypaisa.
5. Shipping Costs for Returns
- Customers are responsible for return shipping costs unless the item is defective or incorrect.
6. Exchanges
If you wish to exchange a product, please contact us. Exchanges are subject to stock availability.
